Delivery and Returns
Aids and Grants
Contact our team
Types of payment
Choosing your bike
Battery and Autonomy
Selling your bike
Insurance and Security
Warranty and Maintenance
Not all bikes on Upway are eligible for subsidies in all regions. Here you'll find a selection of bikes that are eligible for subsidies in the majority of municipalities in Belgium.
How can we help you?
Your questions on aid for the purchase of an electric bicycle
Your questions about e-bike premiums
Do you receive the subsidies after you have bought the bike?
You can start the process of obtaining subsidies once you've purchased your bike and received the invoice. Please consult our blog "What incentives are available for the purchase of an electric bike new or a second-hand bike in Belgium?" to find out about the procedures for your region.
Giant Advanced 1 vs. Advanced 2
The Giant Advanced 1 and TCR Advanced 2 share the same carbon frame, wheels, and sporty geometry. Find out if the Advanced 1’s Shimano 105 Di2 drivetrain is really worth the extra cost compared to the Advanced 2.
What are tires ?
tires have become the standard on many modern road bikes, but how they work is often misunderstood. Learn about their benefits, maintenance requirements, and the key factors to consider when choosing or maintaining a tubeless system.
What is crank stiffness?
The stiffness of the crankset plays a key role in the efficiency and responsiveness of a road bike. Discover how materials, design, and the axle affect performance, as well as the most popular models on the market.