Testing the Urban Arrow cargo bike Urban Arrow not about lifestyle, just logistics
Last month, I spent some time with Leonie, 38, from Haarlem. She has two rather lively children: one aged three, the other six. Backpacks with lunches, a sports bag with dirty laundry and, of course, rain jackets. She smiled when I asked her ifUrban Arrow pleasant to ride. "Enjoyable?" she replied. "It has to work. Every day. Even when it's raining, when I'm in a hurry, and especially in the chaos of everyday life."
We were next to his Urban Arrow Family Performance Line, while she strapped the youngest in at impressive speed. I saw something you almost never see in brochures: no smiling, well-groomed children. Here, it was pure logistics. And that's precisely why this cargo bike is so interesting.
Urban Arrow often presented as the cargo bike for young families. This is largely true, provided you understand what you are buying. It is not a toy, and even less a status symbol. It is a work bike. And a work bike is evaluated as an effective tool.
Written by: Jos Mans | January 22, 2025 | Reading time: 6 minutes
About the author: Jos Mans
Jos is a writer and cyclist, most often both at the same time. With thousands of miles under his belt and just as many words on paper, he combines his two great passions: being on the move and telling stories.
Key findings
- Urban Arrow designed for intensive daily use, not for occasional outings.
- Comfort and stability take precedence over playful handling here.
- Urban Arrow are often a better choice than new models, precisely because of their proven reliability.
Urban Arrow everyday life
I have tried different versions ofUrban Arrow, from the older Performance Line models to the latest versions with Smart System. What always strikes me is its stability. The long wheelbase, rigid frame, and low box ensure a smooth ride, even with a child weighing around 40 kg and all the necessary gear. This is no coincidence: it is the essence of the design.
The Bosch Performance Line motor is perfect for this. It's not the most powerful in the catalog, but it's predictable, which is essential. When accelerating quickly from a red light to school, you don't want jerky assistance. Even after several thousand kilometers, the motor's character remains the same. No unpleasant surprises. In short: no drama.
What's less appealing? The weight. Without assistance, pedaling is no picnic, and turning around in a narrow street is almost like taking a driving test. It's not a bike that's easy to lift. But for a cargo bike designed to transport children every day, this isn't a deal-breaker.
What fathers and mothers tell me (and what it reveals)
Marieke isn't the only one I interviewed. Max, from Utrecht (41), has been riding an Urban Arrow for four years Urban Arrow recently opted for a refurbished model refurbished Upway.
"My first one was new he says. "After a year, it was already showing signs of wear. Nothing serious, but annoying. This one, refurbished, is more reliable."
What emerges from these exchanges is that no one talks about speed or aesthetics. They talk about starting out in the rain. About braking with a sleeping child in front. About knowing whether the bike still works, even when your head and schedule are full.
A neighbor summed it up perfectly:
"I don't have the luxury of wondering if my bike feels like riding today."
That's the crux of the matter. And in this regard,Urban Arrow very reliable, provided it is well maintained. Refurbished models have a clear advantage here: worn parts have been replaced, the motor has been thoroughly tested, and any teething problems are already known. So buying refurbished a compromise, but peace of mind.
Critical view: where theUrban Arrow short
I'm not one for blind enthusiasm. Let's be honest:Urban Arrow perfect nor flawless. It's stable to ride, but not light. In heavy urban traffic, it takes some getting used to. The box is also bulky, which can sometimes make parking a little more complicated. Once you've mastered it, however, the bike becomes a reliable ally.
On newer models, I've noticed an increased reliance on software. In general, it works well, but when it doesn't, you're stuck. Literally. Older Performance Line models are often more robust in this regard. Bosch has been selling them for years, and it shows. The "new generation" is mainly about software and marketing. The motor itself remains familiar territory. That's precisely why I'm more critical of the new models: the bike is already very good. It doesn't need to be "smarter" to work better.
Practical guide: new refurbished
With just one child and occasional use, many two-wheeled cargo bikes will suffice. But for daily use, with several children, in all weather conditions, it's better to buy peace of mind. No surprises, no guinea pig role.
An Urban Arrow refurbished Upway a complete technical inspection, a tested motor, and replaced wear parts. This saves you money, but above all, it saves you hassle, which is essential if the bike is your main means of transportation.
Personally, I would choose an Urban Arrow with Bosch Performance Line from the 2019-2022 period. This model has proven itself in terms of reliability, with an attractive design as an added bonus. Those who want more power can look at the Cargo Line, but for urban use, it is often a bit excessive.
My recommendation
Urban Arrow a bike you fall in love with. It's a bike you trust. And in the end, that's much more valuable, especially when your days are already filled with schedules, bags, and children.
My advice: seriously consider refurbished models. Not because they are cheaper, but because this model has already proven itself.Urban Arrow a mature product. It doesn't need to be new work well.
Marieke, incidentally, switchednew anew Urban Arrow new a refurbished model after two years. Her reason is simple:
"This one does what it's supposed to do. And that's all I ask of a cargo bike."
FAQ
Why do so many families choose theUrban Arrow
Because it is stable, inspires confidence, and is designed for everyday use with children. No frills here: a well-thought-out frame and a predictable motor.
refurbished arefurbished Urban Arrow safe?
Yes, provided that it is properly inspected. At Upway, the motor, battery, brakes, and frame are tested, and worn parts are replaced before sale.
Urban Arrow difficult to pedal?
Without assistance, yes. With assistance, it becomes surprisingly easy to handle. The weight is low in the frame, which improves stability.
What is the battery life?
A well-tested Bosch battery with 90% capacity can still last for years with normal use. Performance close to new, without the price of new.
Urban Arrow for long distances?
Yes, as long as the routes aren't too narrow or congested. It's excellent for city driving and daily trips with children. For quick solo trips, it makes less sense—even though it's incredibly efficient for carrying large shopping loads.