ABOUT UPWAY
Our mission: to make electric mobility accessible to all
In France, nearly half a million new electric-assist bicycles were sold in 2022. Aware of the high price of new bikes and the challenges of buying a used bike from a private seller, we founded Upway in 2021 to give you the guarantee of buying your future electric bike safely and at the best price.
Our aim is to give you access to an unrivalled selection of electric bikes reconditioned by our professional mechanics, at affordable prices, delivered to your door and guaranteed for 1 year.
The widest selection of VAEs at the best prices
Buying a reliable, long-lasting electrically-assisted bicycle often represents a substantial budget. At Upway, we give you access to a very wide selection of electric bikes from top French brands like Moustache, Lapierre or O2feel, and top European manufacturers like Cube, Giant or Riese & Müller.
We buy our bikes carefully from manufacturers, bike stores and private individuals to offer discounts of up to 60% off new.
More confidence
Every electric bike that enters our workshop undergoes a full 20-point inspection and rigorous repair by our professional mechanics. From the battery to the motor to the transmission, nothing is left to chance so that your bike is delivered to you in a condition as close to new as possible.
The 12-month warranty covers the structural components of your bike: frame, battery, motor and electronics. We also offer a selection of accessories and insurance against theft and breakage at the best prices to protect you and your new bike.
Better for the planet
Electric bicycles are becoming an increasingly popular mode of transport in France. It offers an ecological alternative that meets both environmental concerns and economic benefits such as savings on petrol prices.
Last but not least, our reconditioned electric bicycles help to further reduce electronic waste and carbon emissions compared to the production of new bicycles.
Our professional mechanics, operations, marketing and customer service teams are based at our warehouse in Gennevilliers, near Paris. We also operate in Germany, the Netherlands, Belgium and the USA, bringing tens of thousands of electric bikes back to life all over the world!
Since our inception, Upway has quickly attracted a highly engaged online community and given new life to over 20,000 electric bikes. Take a look at what our customers and the press are saying about us.
"Upway mechanics refurbish 20 checkpoints on bikes that can be sold for up to 60% less than new bikes...."
"Our project is to encourage the adoption of electric bikes by making them accessible to as many people as possible..."
"...second-hand bikes are a good alternative for people who want to discover a pedelec but are reluctant to buy one new"
