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Do not hesitate to contact us at support@upway.shop or via the chat icon on the right of your screen and our team will answer you as soon as possible. You will receive a response within minutes in most cases.
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Your questions on how to contact us
I have a question, how can I contact you?
If I have a problem, who can I contact?
Do not hesitate to contact us at support@upway.shop or via the chat icon on the right of your screen and our team will answer you as soon as possible. You will receive a response within minutes in most cases.
Can I come and see the electric bikes before I buy?
For regulatory reasons, we cannot welcome the public in our workshop. We only offer delivery or click and collect. A return is possible within 14 days.
I would like to contact you by phone before buying a bike, what is your number?
We can offer to call you back at your convenience following contact by email (support@upway.shop) or chat.
Value of an Electric Bike After 8 Years: The Complete Guide
After eight years, your e-bike isn't ready for the scrap heap, but its resale value depends heavily on the battery, the brand, and how well it's been maintained. Find out what it's still worth on average and how to sell it without getting lowball offers or dealing with hassles.
A 6-Year-Old Electric Bike: How Much Is It Worth Now? | Upway
A six-year-old electric bike retains some of its value, but its price depends mainly on the battery, the motor, the mileage, and the brand. You'll find out what a realistic residual value is and why a refurbisher often offers you more than a private buyer.
Pressure washer and electric bike: yes or no?
A pressure washer may seem like the quickest solution, but 120 bars of pressure can force water into your bearings, sensors, and battery terminals. Here, you’ll learn what actually breaks, when a pressure washer is still acceptable, and how to safely clean your bike in half an hour.