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Contact our team
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Warranty and Maintenance
Do not hesitate to contact us at support@upway.shop or via the chat icon on the right of your screen and our team will answer you as soon as possible. You will receive a response within minutes in most cases.
How can we help you?
Your questions on how to contact us
I have a question, how can I contact you?
If I have a problem, who can I contact?
Can I come and see the electric bikes before I buy?
I would like to contact you by phone before buying a bike, what is your number?
How many calories does an electric bike burn?
It's often said that riding an electric bike isn't a sport. But that's obviously a misconception!