How do I reset the display on an electric bike?

We’ve all been there: you’re ready for a great ride, you hop on your e-bike, press the power button, and… nothing happens. Or worse: the screen is completely frozen, an incomprehensible error code is flashing, or the speedometer reads 80 km/h even though you’re standing still. Frustrating, isn’t it?


Fortunately, there’s often a very simple solution that can save you a trip to the repair shop: reset your e-bike’s display! In this article, we’ll dive into the world of e-bike displays, and I’ll explain, in a simple and relaxed way, how to get your onboard computer back up and running. Let’s get started!

e-bike display

Written by: Hanna Stevens | March 31, 2026 | Reading time: 6 minutes

More about the author: Hanna Stevens


Hanna is an avid cyclist who loves exploring new routes and sharing her experiences to inspire others to get on their bikes more often.

Key findings

  1. Most problems can be resolved with a simple restart (soft reset)
  2. A factory reset can help if errors persist
  3. Always check the battery and cables first

Why reset the display on your e-bike?

Before moving on to the steps, it’s helpful to understand why your display might malfunction. The controller and display on your e-bike essentially act as the bike’s “brain.” They manage communication between the battery, the motor, and the sensors. Sometimes, this “brain” malfunctions. A reset is helpful in the following cases:

  • Screen freezes or stops responding: just like a smartphone or computer, the system can crash.
  • Annoying error codes: codes like E10 (often a communication issue) or E07 (motor error) may disappear after a reset.
  • Incorrect data: incorrect speed or unstable battery indicator.
  • After a repair or update: so that the system can recognize the new settings.

Before you begin: Safety and preparation

  • Turn off the bike completely
  • See the manual for specific keyboard shortcuts
  • Stabilizes the bike (kickstand or stand)

Step-by-step guide: Resetting an e-bike display

Method 1: Soft reset

It’s the classic question: “Have you tried turning it off and on again?”

  1. Turn off the screen
  2. Remove the battery from the bike
  3. Wait 1 to 2 minutes / Tip: Hold down the power button for 10–15 seconds to discharge any residual charge
  4. Reinsert the battery and turn the bike back on

Method 2: Factory reset

If that doesn't work, try a full reset. Note: Your data (trips, settings) will usually be deleted.

  • To access the menu: hold down the “+” and “–” buttons (or the up/down arrows) for about 3 seconds
  • Find the reset option: look for “Factory Reset,” “Default Settings,” or settings such as P16
  • Examples by brand: Bosch: “+” and “–”, then confirm; Bafang: power button + “+”; SW900: up and down arrows

Method 3: Physical reset button

Some models have a small hidden button:

  • Often on the back of the screen or on the controller
  • Sometimes accessible with a screwdriver
  • Hold it for 5 to 10 seconds

What if it still doesn't work?

  • Check the cables and connectors for dirt, moisture, or loose connections
  • Check the battery: make sure it is fully charged and properly installed
  • Software update: via an app, if possible
  • Consult a professional: especially if you notice a strange odor, sparks, or a persistent error

Tips for avoiding problems

  • Keep the screen clean and dry
  • Avoid extreme temperatures
  • Update the firmware regularly

Conclusion

Resetting an e-bike’s display may seem technical, but it’s actually something anyone can do. In most cases, a simple soft reset is enough to fix the problem. If that doesn’t work, you now know how to perform a full reset or check the essential components.

Have a safe ride and enjoy your e-bike adventures to the fullest!
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FAQ

How long does a reset take?

Less than 2 minutes for a soft reset

Do we lose data?

No to a soft reset, yes to a factory reset

What does error code E10 mean?

Usually a communication problem

Can a dead battery cause problems?

Yes, very often

Should I take it to a repair shop?

Only if nothing works after checking and resetting 

Do you still have questions?

Contact us by email: support@upway.shop
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