How can we help you?

Your questions about the warranty of your electric bicycle

Is my bike under warranty?

Yes, we have carefully repaired and inspected your electric bike and we are delighted to offer you a one year warranty on the battery, motor and electronics of your bike. If you have any problems with your bike within 12 months of purchase, please contact us at support@upway.shop

Who takes care of the repair of my electric bike in case of problems?

Yes, we have carefully repaired and inspected your electric bicycle and offer a one-year warranty on the battery, motor and electronics. If you have any problems with your bike within 12 months of purchase, please contact us at support@upway.shop.

Do you still have questions?

Contact us by email: support@upway.shop

Flyer e-bike error codes: causes and solutions

Is your Flyer electric bike displaying an error code and you don't know what to do? Find out the causes of the most common codes and the solutions to get your e-bike up and running again quickly.

Fazua motor error codes and problems: causes and solutions

Fazua motors often communicate via LED indicators rather than traditional codes, which can make diagnostics difficult. This article explains the most common signals, their causes, and solutions for quickly resolving issues.

Understanding and resolving Mahle E-bike error codes

Mahle error codes may seem complex, but most can be easily resolved with the right steps. Discover common causes and practical solutions so you can drive with peace of mind.