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Warranty and Maintenance
Yes, we have carefully repaired and inspected your electric bike and we are delighted to offer you a one year warranty on the battery, motor and electronics of your bike. If you have any problems with your bike within 12 months of purchase, please contact us at support@upway.shop
How can we help you?
Your questions about the warranty of your electric bicycle
Is my bike under warranty?
Who takes care of the repair of my electric bike in case of problems?
Yes, we have carefully repaired and inspected your electric bicycle and offer a one-year warranty on the battery, motor and electronics. If you have any problems with your bike within 12 months of purchase, please contact us at support@upway.shop.
Average speed on gravel roads: Comparison and advice
We guide you through what influences average gravel bike speed, from the bike to your equipment, and how to improve it.
Best electric gravel for mixed terrain
Versatile par excellence, sporty, lightweight and high-performance, gravel bikes are becoming increasingly popular, especially electric bikes.
What is a gravel bike? Understanding this versatile model
In recent years, you've probably seen the term "gravel bike" appear. What is the origin of this type of cycle, for what type of riding is it ideal, and what are its characteristics?