How can we help you?
Your questions about the battery, power and range of your electric bike
How does an electric bicycle work?
Are your electric bikes sold with their charger?
Does a battery that is several years old still work?
If I buy an electric bike with the battery under the carrier, does that prevent me from putting a baby carrier on it?
What is the range of an electric bicycle?
What power to choose for an electric bike?
The motor torque is between 15 and 85 Nm depending on the electric bike model. The higher the motor torque, the easier it is for your electric bike to climb hills:
- A healthy person can easily ride on flat urban terrain with a torque of 20 Nm
- To ride on slightly sloping areas, you need at least 30 Nm
- For a medium effort, a torque of 40 Nm allows you to maintain good physical conditions
- If the objective is to feel the pedaling force as little as possible, the torque will have to be at least 50 or 60 Nm
- If you have a large load and a relief on the route (e.
- For a MTB in the mountains with steep slopes, a torque of 70Nm or more is necessary
How do I reset the display on an electric bike?
A malfunctioning e-bike display can quickly ruin a ride, but the solution is often simpler than you might think. Learn how to quickly reset your display and avoid the most common issues.
What is the most powerful electric bike?
What is the most powerful e-bike motor in 2026, and do you really need that much torque? Discover the best motors on the market and choose the right power for your rides.
The Best Front-Motor E-Bikes of 2026
Front-motor e-bikes aren't a compromise—they're a smart choice for city riding. Discover the best models of 2026 and find the one that suits your needs.