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Warranty and Maintenance
Yes, we have carefully repaired and inspected your electric bike and we are delighted to offer you a one year warranty on the battery, motor and electronics of your bike. If you have any problems with your bike within 12 months of purchase, please contact us at support@upway.shop
How can we help you?
Your questions about the warranty of your electric bicycle
Is my bike under warranty?
Who takes care of the repair of my electric bike in case of problems?
Yes, we have carefully repaired and inspected your electric bicycle and offer a one-year warranty on the battery, motor and electronics. If you have any problems with your bike within 12 months of purchase, please contact us at support@upway.shop.
Giant Advanced 1 vs. Advanced 2
The Giant Advanced 1 and TCR Advanced 2 share the same carbon frame, wheels, and sporty geometry. Find out if the Advanced 1’s Shimano 105 Di2 drivetrain is really worth the extra cost compared to the Advanced 2.
What are tires ?
tires have become the standard on many modern road bikes, but how they work is often misunderstood. Learn about their benefits, maintenance requirements, and the key factors to consider when choosing or maintaining a tubeless system.
What is crank stiffness?
The stiffness of the crankset plays a key role in the efficiency and responsiveness of a road bike. Discover how materials, design, and the axle affect performance, as well as the most popular models on the market.