How can we help you?

Your questions on aid for the purchase of an electric bicycle

Your questions about e-bike premiums

Not all bikes on Upway are eligible for subsidies in all regions. Here you'll find a selection of bikes that are eligible for subsidies in the majority of municipalities in Belgium. 

Do you receive the subsidies after you have bought the bike?

You can start the process of obtaining subsidies once you've purchased your bike and received the invoice. Please consult our blog "What incentives are available for the purchase of an electric bike new or a second-hand bike in Belgium?" to find out about the procedures for your region.

Do you still have questions?

Contact us by email: support@upway.shop

Specialized Tarmac Review: Which SL Generation Should You Choose?

From the classic SL4 to the brand-new SL8, the Specialized Tarmac has evolved significantly over the years. This guide will help you choose the model that best suits your riding style and budget.

Cannondale vs. Specialized: Which brand is right for you?

Cannondale and Specialized dominate the high-end road bike market, but with two very different philosophies. Discover the differences between the Tarmac, SuperSix, Roubaix, and Synapse to help you choose the bike that best suits your riding style.

Mechanical or electronic shifting on your road bike?

Electronic shifting is popular for its precision and smoothness, while mechanical shifting remains a favorite for its simplicity and lower cost. This guide compares the two systems and explains what to look for when buying a refurbished road bike.