Delivery and Returns
Aids and Grants
Contact our team
Types of payment
Choosing your bike
Battery and Autonomy
Selling your bike
Insurance and Security
Warranty and Maintenance
Not all bikes on Upway are eligible for subsidies in all regions. Here you'll find a selection of bikes that are eligible for subsidies in the majority of municipalities in Belgium.
How can we help you?
Your questions on aid for the purchase of an electric bicycle
Your questions about e-bike premiums
Do you receive the subsidies after you have bought the bike?
You can start the process of obtaining subsidies once you've purchased your bike and received the invoice. Please consult our blog "What incentives are available for the purchase of an electric bike new or a second-hand bike in Belgium?" to find out about the procedures for your region.
How do you fix a flat tire on an electric bike?
Fixing a flat tire on an electric bike isn't always as easy as it is on a regular bike. Learn the essential steps and when it's best to consult a professional.
Cannondale Tesoro: A Review of the E-Bike for Those Who Want More Than Just a Regular Bike
The Cannondale Tesoro is a versatile e-bike that goes far beyond a simple city bike. In this review, find out which version of the Tesoro best suits your needs and how well it performs on different terrains.
Review of the TENWAYS CGO600: The e-bike that does everything it can to not look like an e-bike
The TENWAYS CGO600 is an urban e-bike that almost seems to hide the fact that it’s electric. In this review, find out how it rides, what its limitations are, and what kind of rider it’s really designed for.